Qatar Airways Shifts Focus: Phasing Out First Class and Addressing Supply Chain Challenges


Qatar Airways, known for its excellence in the aviation industry, has announced a bold move to phase out first-class berths on its upcoming long-haul aircraft. Chief Executive Officer Akbar Al Baker believes that the investment in luxurious first-class seats does not justify the returns, as the airline’s business-class offering already provides comparable amenities. This decision challenges both Qatar’s five-star image and the current industry trend of enhancing high-end offerings. Additionally, the airline faces supply chain concerns, which have impacted plane deliveries. Let’s delve into Qatar Airways’ strategic shift and its plans for expansion.

A Strategic Shift:

According to Al Baker, the future lies in Qatar Airways’ business class, exemplified by their popular “Q-suite” product. As a result, the next-generation Boeing Co. 777X aircraft, which will eventually replace the airline’s Airbus SE A380s, will not feature a first-class cabin. The decision to remove first-class seats reflects the evolving nature of cabin classes, with premium economy gaining prominence between business and economy class. Al Baker’s rationale emphasizes that first class often serves as a luxury limited to top executives or for passengers seeking once-in-a-lifetime travel experiences.

Supply Chain Challenges:

Qatar Airways faces significant challenges in its aviation supply chain. Shortages of parts and backlogs in production have led to delays in plane deliveries. Al Baker highlighted concerns regarding the Boeing 787, Airbus 321neo, and A350 jets. Boeing CEO Dave Calhoun cautioned that supply-strain constraints could disrupt aircraft deliveries for several years, indicating a broader industry issue. The ongoing shortage of capacity poses a significant challenge to Qatar Airways’ growth ambitions.

Expansion Plans:

Despite these challenges, Qatar Airways remains committed to expansion, with a particular focus on Australia. The airline aims to increase flights and support its new partner, Virgin Australia, in its competition against Qantas, a longstanding rival. While no discussions regarding an investment in Virgin Australia have taken place, Al Baker expressed openness, stating, “it depends, we’ll see.” Qatar Airways intends to add an extra daily service to Sydney, Perth, Melbourne, and Brisbane, further solidifying its presence in the Australian market.

An Exceptional Track Record:

Throughout the COVID-19 pandemic, Qatar Airways maintained international flights to most countries, demonstrating its resilience and commitment to serving passengers. Al Baker believes that the airline’s impressive track record and dedication should be viewed favorably by authorities when considering its expansion plans.


Qatar Airways’ decision to phase out first class on its long-haul aircraft reflects a strategic shift towards enhancing its business-class offering. While this move contradicts industry trends, it aligns with evolving passenger preferences and cost considerations. Moreover, the airline faces supply chain challenges that have impacted plane deliveries. Despite these obstacles, Qatar Airways remains determined to expand its operations, with a particular focus on Australia. As the airline navigates these changes, its commitment to delivering exceptional service and maintaining international connectivity remains unwavering.

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