Challenges and Opportunities in Marketing Web3 Technology

Picture Source: BeInCrypto

Marketing in the age of Web3 presents a unique set of challenges, with the most significant being the lack of awareness surrounding this decentralized version of the internet. Despite its buzzworthy presence in the digital marketing space, Web3 remains unfamiliar to a large portion of the public. This article explores the current state of Web3 awareness, the correlation with the rising interest in artificial intelligence (AI), and the potential for marketers to bridge the gap by effectively communicating the transformative benefits of Web3 technologies.

The Awareness Gap:

According to a recent survey, only 24% of respondents claimed familiarity with Web3. In comparison, related concepts such as the metaverse and NFTs had slightly higher recognition rates of 36% and 34% respectively. Surprisingly, cryptocurrency boasted a much higher global recognition rate of 92%. These statistics indicate a significant challenge for marketers leveraging Web3 in their campaigns, despite the initial hype surrounding the technology.

AI Steals the Spotlight:

The survey results also revealed a correlation between the waning interest in Web3 and the growing fascination with AI. Major brands, including Coca-Cola, have shifted their focus toward new AI technologies, causing a decrease in Web3’s popularity. Even large companies like Disney and Meta (formerly Facebook) have made strategic changes, closing Metaverse teams and reducing NFT integrations. This shift in attention emphasizes the need for marketers to reevaluate their Web3 strategies.

Promising Signs and Consumer Perspectives:

Despite the awareness gap, the survey also highlighted promising signs of potential interest in Web3. A majority of respondents expressed belief in the core ideas embodied by Web3 technologies. Around 70% of global respondents agreed that they should share in the profits a company makes from their data. Additionally, 67% of respondents believed individuals should own their online creations. Privacy was another crucial aspect, with 81% of US respondents emphasizing the significance of data privacy and 79% expressing a desire for more control over their online identities.

Communicating the Benefits:

To overcome the challenges associated with Web3 awareness, marketers must focus on effectively communicating the benefits of decentralized technology. Educating consumers about the value of Web3 and how it provides better control over their data, a share in profits from their data, and a greater stake in their online creations is essential. Marketers need to remember that they are not just creating customers; they are building a new generation of “builders” who can actively participate and shape the future of the decentralized web.

Lessons from AI Adoption:

The rising interest in AI demonstrates that consumers are willing to embrace and understand complex technologies when the benefits are clear. By highlighting the transformative potential of Web3 technologies and emphasizing the advantages they offer in terms of privacy, data control, and ownership, marketers can make Web3 more accessible and comprehensible to the broader public.


Marketing in the age of Web3 presents unique challenges, primarily rooted in the lack of awareness surrounding decentralized technology. However, with promising signs of potential interest and lessons learned from AI adoption, there is an opportunity for marketers to bridge the awareness gap. By effectively communicating the benefits and transformative potential of Web3, marketers can drive understanding, engagement, and adoption of this groundbreaking technology, ultimately shaping the future of the decentralized web.

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